SHIPPING & RETURNS
Shipping Policy
We process and ship orders within 2 business days. Shipping times vary depending on location and selected shipping method. Once your order has shipped, you will receive a tracking number via email.
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Domestic Shipping: Estimated delivery within 2-7 business days.
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Expedited Shipping: Available at an additional cost. Select at checkout for faster delivery.
We are not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances.
Return & Exchange Policy
We want you to be fully satisfied with your purchase. If you need to return or exchange an item, please follow these guidelines:
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Returns and exchanges must be requested within 30 days of receiving your order.
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Items must be unused, in original packaging, and in resellable condition.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Engraved or customized items are non-returnable and non-refundable unless there is a mistake on our part.
Refund Policy
Refunds will be issued to the original payment method once the returned item is received and inspected. Please allow 10 business days for the refund to be processed.
For any shipping or return inquiries, contact us at flexforceusa@gmail.com. Our team is available 7 days a week from 9 AM – 6 PM to assist you.